Bubblegum Hill prizes not being received- Under investigation!

kiara_wael

https://community.king.com/en/blog/discussion/294719/bubblegum-hill-rewards

Hi @Mapercentage . Welcome to our Community

Have same issue here 👇️

https://community.king.com/en/candy-crush-soda-saga/discussion/288870/bubblegum-hill-prizes-not-being-received-under-investigation

Please visit Candy Crush Soda page , so You can post and share about the game

https://community.king.com/en/candy-crush-soda-saga/

sfilipos

I have played and passed bubblegum hill twice and have not received my prizes

Spinnifix

Hello and welcome to this community

It is a known problem and is already being worked on. There is a big contribution to this. I have it postponed.

@LadyRaffie & @Lola_Pop

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294729/why-am-i-not-receiving-my-bubblegum-hill-prizes

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

You will find more information HERE.

Although, The problem is still under investigation so let us know your game Id HERE to test your problem.

Thank you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/735722#Comment_735722

Actually it is not a problem.

For example, I'm in third place in this contest (15 levels), I'm playing 40 levels without internet connect so you can see me in third place as long as I don't connect the game to the server.

I can go to the first place (15+40= 55 levels) by connecting the game to the server before the race is over.😊

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294704/bubblegum-hill-issues

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

You will find more information HERE.

Although, The problem is still under investigation so let us know your game Id HERE to test your problem.

Thank you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294703/bubblegum-hill

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

You will find more information HERE.

Although, The problem is still under investigation so let us know your game Id HERE to test your problem.

Thank you.

msjane84

I beat Bubble Hill but none of my prizes came. No lollipops or unlimited lives.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294737/why-did-bubble-hill-not-give-me-lollipops-and-unlimited-lives-for-an-hour

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

You will find more information HERE.

Although, The problem is still under investigation so let us know your game Id HERE to test your problem.

Thank you.

helenluna

I have been playing bubble gum hill and i haven't received none of my hammers bonus nor the extra lives