Bubblegum Hill prizes not being received- Under investigation!

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294686/reward-not-got

The problem is under investigation and you will find detailed information here.

https://community.king.com/en/candy-crush-soda-saga/discussion/288870/bubblegum-hill-prizes-not-being-received-under-investigation

Let us know your game Id HERE to test your problem.

Thank you.

Molgren

Bubblegum hill is not giving erewards earned. Don’t want to play anymore

Bustogusto

At least twice this weekend, ,I'm not getting my lollipops and free game play time. This also happened to me a few times last weekend too.

Very disappointed : (

Boogie221

Although I like BGH I have now completed it twice without getting the lollipop hammers and I only ever seem to get one gold bar. Without the hammers, it isn’t worth putting the time and effort in.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294743/multiple-times-prizes-not-awarded

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

The problem is still under investigation so let us know your game Id HERE to test your problem.

Thank you.

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/294742/why-aren-t-rewards-given-when-earned

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

The problem is still under investigation so let us know your game Id HERE to test your problem.

Thank you.

kingfloki

Havn't been receiving rewards. Owed 24 lollipop hammers. Not fun to play if your not getting what you've earned :(

Spinnifix

Hello and welcome to this community

This problem is already known. It is already being worked on. It is important: that you have a secure connection to the Internet or WiFi, empty the latest version and the cache. So you can avoid problems. I have it postponed.

@LadyRaffie & @Lola_Pop

vflo

very frustrated with bubblegum hill. I should have received 24 hammers at this point. Also waited over 1-1/2 hours and only got 1 coin. Not fun. This is very aggravating. I thought the issues were fixed. NOT.

Spinnifix

Hello and welcome to this community

This problem is already known and is being worked on. There is also a big post about it. I have it postponed.

@LadyRaffie & @Lola_Pop