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Bubblegum Hill prizes not being received- Under investigation!
Answers
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Hi @leeann1980 . Welcome to our Community
You will find more information HERE.
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Hello and welcome to this community
I have it moved to the big post. There are currently problems with Candy Soda !!!
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I don’t have BGH this week... I am at the last level And have nothing to play....😠
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Same for me... im on the highest levels... i played Once this morning a new one and then dissapeard
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I have a few issues on my game they are: my game keeps saying no internet connection even though I have very good Wi-Fi and don't have this problem on any other apps, this has lead to me not receiving rewards that i have earnt. For example I have completed bubble gum hill multiply times, I have received the reward once but all the other times I've completed it, it's says something like well done your the king and puts my picture at the top, it says collect your reward but when I tap the button to collect it, it just says sorry no internet connection and that's the end of it, I just don't receive the rewards that I've earned, it's no frustrating as it's happens with other rewards to. Im missing out on so much. I don't understand why it keeps saying no internet connection as I do. When this happens I reload the game but still I do bit get my rewards.
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I don’t have BGH either. Had it yesterday, gone today.
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@LadyRaffie I am on the highest levels, and my Bubblehill gum disappeared as from this morning.
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Hello and welcome to the Community @nataliebarham29 I am sorry you have this issue not receiving the rewards from BubbleGum Hill. There is a problem with it, you can read and comment HERE. Don’t forget to mention your game id, because the studio is looking at this problem. How to find your game id click HERE.
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Please put BGH back as I just finished the last episode Sunday!
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