π§π Participate in the Soda Audio Challenges and win prizes! π
πΈπ Soda is now on Instagram!
πποΈ Soda Summer Season is here!
ππ₯³New Accessibility features are coming to Soda!
ππΉ Give your feedback on the Soda Cup!
Soda Cup Feedback Thread!
accidentally deleted candy crush soda on iPhone, HELP please
Best Answer
-
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
If you haven't already saved the game to Facebook or the Kingdom, your game is lost.
You must first create a new Facebook account and connect the game. Next stepΒ ποΈ
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!Β
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.Β
I hope you're back on track really soon!Β
Answers
-
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
If you haven't already saved the game to Facebook or the Kingdom, your game is lost.
You must first create a new Facebook account and connect the game. Next stepΒ ποΈ
Please email Player Support so they can restore the levels manually on your new account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!Β
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.Β
I hope you're back on track really soon!Β
-
Welcome, @noaniubalavu , to our Community!!
I'm sorry this happened to you! My son used to delete my games to install his own apps some time ago (it was not an accident in this case), and it's frustrating when it's your favorite and you're on a high level, I know!
But don't worry- just follow these steps and you'll be back on track!
Cheers! β€οΈ