(Fixed) Player Support – Possible delays in answers

Community_Team

Hi everyone,

If you’ve reached out to our Player Support team lately, please know that we’re currently having some issues that we are trying to fix as soon as we can. A reply to an email might take longer than usual, so please be patient and avoid sending multiple emails, it will not help you get a faster reply. In the meanwhile, please do not hesitate to keep using the Community as a way to get help. Go to the Support section of your game and ourselves and other awesome players will do our best to give you help as soon and as good as we can.

Cheers,

The Community Team

mattbondy

Then why are yous sending this blank message....their is nothing for me to reply back too... I contacted support and I get this back....

LadyRaffie

Hello @mattbondy

That's why the first sentence is:

If you’ve reached out to our Player Support team lately, please know that we’re currently having some issues that we are trying to fix as soon as we can

🤗