Candy Crush Soda Saga freezes on Facebook-- Fixed!

Mar37

I am having the same problem. It will open on MS edge but it will take me back to the beginning of the game. This problem has lasted 2 days so far

AniaUrban

It works for now but I don't receive lifes from my friends.

@Mar37 try to use Chrome and clean your cookies. Worked for me 10 minutes ago. Something is still wrong but I can play.

bevgames1

I just tried at 8:30 this morning and Candy Crush Soda is still NOT working. I have clean my browser and restarted the computer. And nothing!!! I have contacted support and they say to do what I previously stated and NOTHING. Feed back is not working, support gives a bogus answer. And the worse problem you can not see all of the discussion at one time, you have to click on individual responses. WOW!!!

utjazgal2

https://community.king.com/en/candy-crush-soda-saga/discussion/289318/error-downloading-please-refresh-the-page

I do too... haven't been able to play in 2 days.. tried different browser and eveything!

rosarina

My game Candy Crush soda saga does not download, the legend "download error" always appears

anniegalloway

I'm still having the same problem of "Error Downloading, please refresh page" I uninstalled Gameroom and reinstalled , It will now load but I'm at level 1 instead of 1775 or so. Win10 . Other games load fine. I really hate that I'm back at 1 again.

mamacoop16

It is working for me now. At first it started back at level one but I closed out of my game and came back to play and my level is restored. Seems the problem has been fixed.

anniegalloway

YEA!! I'm back! Thank you

Ambug

It's still not working for me, for 2 days now. I do not want it to go back to level 1 because that will wipe out my 600+ levels. I play this on Facebook using Chrome as my browser. Why do the other King games work that I play, but this one quit working? I also play Bubble witch saga, bubble witch saga 2, Alpha betty saga and original Candy Crush.

bevgames1

I just tried again, and still an error downloading. How can you play a game, turn off your system, come back the next day and everything gone. Maybe it was the computer ghost. I missed this game and it helps to whittle away the time. I have contact customer support but all they do is keep sending me emails, instead of fixing the problem.