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Hi @vhann3,
See @PummyRaj Post on:
Lost purchase
https://community.king.com/en/candy-crush-saga/discussion/comment/588199#Comment_588199
Be sure to put in: "Candy Crush Soda Saga", along with your "User ID".
The link for support is:
https://soporto.king.com/contact
See @QueenB Post on:
What is my User ID and where can I find it?
Hope this helps.
Thx Origins7 Dale,
5/5/2020
P.S. When using uppercase letters, this is considered "Shouting", no need too. We are here to help. 😀