Noble Path rewards

lindaluv48

Hi I can’t claim bonus on candy crush soda for passing levels

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/295679/linda-blore

Hi @lindaluv48 . Welcome to our Community

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

lindaluv48

I have updated my phone yesterday when this was happening and turned it off still won’t let me claim

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/746522#Comment_746522

If you follow the steps given above, your problem may be solved.

If you can't find the solution then follow the steps here.

Android

iOS

lindaluv48

Hi sorry have given wrong info. The problem I have is claiming rewards from noble path says claim but screen freezes and have to go out of game and back in to continue to play this keeps happening. I’m not the only one with this problem when will it be fixed as now know it not my phone

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/746972#Comment_746972

Since you did not provide complete information, we have given a general answer. If the internet connection is disconnected during the game, such a problem occurs.😥

If you think you don't have internet problem then you should check out some troubleshooting here.

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook