Rewards not received for the challenge

Minxxy

I played the challenge for 20 gold pins. Logging in today it said I completed the challenge and told me to click to click to claim the rewards and nothing happened. Not the first time I haven't received rewards!

stan1981

This is bad ... restart ur device n update to latest version...

u can email support with ur account id for them to check ur missing rewards

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/297013/rewards-not-received-for-the-challenge

Hi @Minxxy . Welcome to our Community

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Please Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Minxxy

Thank you for your response. My app is up to date and I restarted my device as well. Connection is ok too. But still nothing no rewards.

tratelqalam

Sign out and login again for the game and clear the game's temporary storage memory to solve the problem Make sure to update the game and that you are connected to the Internet

tratelqalam

This may be an issue if the game app is out of date or if the game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Please check app update> game exit> device restart> open game and login.