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CandyCrushSodaSaga not working and frozen
Answers
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Thank you Dirty_Sanchez and Kiara_wael. I play on Computer, directly on king.com. Unfortunately I can't play anyway.
To Dirty_Sanchez: I tried your instructions but there are still the fires. It's awful, nothing works! I don't know if I have followed the correct steps, I need some more explanations. I don't know if I have clicked on the right app settings, where are they?
To Kiara_wael: have you any ideas?
Thank you very much to both of you for your help.
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@tretis8, I'm not sure what to tell you at this point other than maybe uninstalling the game b and then reinstalling it. Do make sure of course you have a profile, which I'm sure you do, and remember your password and all that stuff. Now if that don't work I don't know what will.
You know the fire may just mean it's an uber hard level.
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Hello @tretis8 !
I'm sorry about this situation!
On top of @Dirty_Sanchez and @kiara_wael 's tips, I would ask you to read this- you can play the game now on html5, and there are some settings you have to check on your device. 😊
I hope this helps!! ❤️
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Thank you Lola_Pop, I read the link "this", I followed the instructions and... ALL THE SAME. I have tested the browsers ---> no problems with html5. Installed the game on my PC ---> the same trouble, and the same in every browser: when I start the game fron level 1, no problem. If I accept to save the game progresses, my account goes to level 291, frozen, with level 290 and others burning with fire around the circle. Dirty_Sanchez says: "You know the fire may just mean it's an uber hard level" but I don't know what "uber hard level" means (my English is bad).
I think the trouble is connected to my account. When I click on the button at the top on the left (the icon with three persons, where the one in the middle is the king with the crown) or on the second (the saving symbol), the game becomes frozen, I can't see my 5 lives and the envelop and when I click on the 291 symbol (or another) I have no result.
