Why I didn't receive my free lives

candylk123

when I went to use my candy crush game after using up my lives and was supposed to be able to use my two and a half hours have unlimited lives and was unable to as my life is at 0

stan1981

When u have 2.5 hrs of unlimited life, the symbol will change to a timer of 2.5 hrs n counting down... so u won’t see the 5 life counting down instead ...

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/299084/why-i-didnt-receive-my-free-lives

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

I hope you will not face such problems again.

Thank you.

tratelqalam

When u have 2.5 hrs of unlimited life, the symbol will change to a timer of 2.5 hrs n counting down... so u won’t see the 5 life counting down instead ...