Why did vibrations turn off suddenly?

user12456

The option to turn vibrations on or off is still there but it just stopped vibrating for candy crush soda. Why is this?

Adura

https://community.king.com/en/candy-crush-saga/discussion/300129/why-did-vibrations-turn-off-suddenly

Check it you might have mistakenly put it off

nico_queen

https://community.king.com/en/candy-crush-saga/discussion/300129/why-did-vibrations-turn-off-suddenly

Try going to the settings menu and checking that vibrate is not by mistake switched off. If that doesn't work try checking your device settings and see if your device has blocked the app. Hope that helped😋

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/300129/why-did-vibrations-turn-off-suddenly

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

The vibration feature is only available as a test feature in Candy Crush Saga games. I'm not sure if it's in the soda game.

However, you can show me a screenshot?

user12456

It was vibrating until yesterday when it just suddenly stopped even though it’s on in settings. I tried turning my phone on and off, updating software, updating the app and deleting and redownloading the app.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/806572#Comment_806572

Since, Vibration is in the Test Group so we cannot say for sure that you will always find this feature.

However, in some cases the future may be missing for temporary problems.

Keep playing the game, you can get the future back again.

Thank you.

user12456

okay its just odd because ive had the game for like a year and it has always vibrated and just stopped for the first time yesterday

Lola_Pop

Hello @user12456 !

Welcome to our Community!

We've asked the Studio about this, and this haptic feature, the vibrations, was switched off for a short period of time in the last hours- if you restart the game now, it should be back 🤗

Please accept our apologies for the inconvenience...and I hope to see you around the Community!!❤️

user12456

@Lola_Pop thank you for updating me. I’ve restarted the app and the feature is still not back.

LucieLive

This has happened to me too :( suddenly on Monday it stopped vibrating even though it was switched on in the app. I really miss it and wish I could get it back, I know that sounds silly

Lola_Pop

Hello @user12456 and @LucieLive !

I'm sorry I didn't get the notification I'm afraid.

Is the feature not back yet? Please confirm so I can tell the Studio if the fix worked or not. 😊

Thanks so much and please accept my apologies for the delayed answer!! 🙏