Why is candy crush soda telling me that there is no internet connection when I clearly have connection cause my service on my phone is Active?.
Hello @monsterarmy90 A Warm Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!
Few questions for my clarification as well as to understand more about the issue...
1) Are you having this issue ONLY in Soda or other games too?
2) Are you seeing "no internet" message while collecting a prize or while making a purchases or even to enter into the game?
3) Are you receiving the events like "Mr. Toffee Fair", "Soda Squad", Bubble Gum Hill, etc., features normally OR you are not receiving any of those?
4) When are you seeing this "no internet connection" message?
Can you please answer all of these and clarify for me? You can simply type your reply in the comment box given below.
Talk to you soon! Have a great day and wonderful rest of the week! 🍬
Well I am having the same problem with the other 3 candy crush games also.
The game is saying there is a connection error But my internet and WiFi is good
Hi @tiny3975 . Welcome to our Community
Please check this page
https://community.king.com/en/candy-crush-soda-saga/discussion/262633/no-connection-to-internet-reported/p1
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
Is that your problem?
My game keeps saying there's a connection error or that I don't have internet access, but my wifi and connection are working fine?
By reinstalling the application you will now get the solution but you will lose all stored boosters.
If I reinstall the app will I still be on the same level i was before?
If your game was saved on Facebook or Kingdom, you'll get back the levels. If you pass any levels after the problem, those levels will not return.
My mr toffees fair always says no internet connection but the rest of the game is fine and i have got internet so why does this constantly happen
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Where do I log out of the game?
Go to ''My Profile'' - Log out.
I'm logged in with Facebook as I get the 'no connection' message when I try to log in via email.
Hey! Would you like to give us your opinion?
Answers
Why is candy crush soda telling me that there is no internet connection when I clearly have connection cause my service on my phone is Active?.
- Report
0 · Helpful 1Woah! Sweet Love HahaHello @monsterarmy90 A Warm Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!
Few questions for my clarification as well as to understand more about the issue...
1) Are you having this issue ONLY in Soda or other games too?
2) Are you seeing "no internet" message while collecting a prize or while making a purchases or even to enter into the game?
3) Are you receiving the events like "Mr. Toffee Fair", "Soda Squad", Bubble Gum Hill, etc., features normally OR you are not receiving any of those?
4) When are you seeing this "no internet connection" message?
Can you please answer all of these and clarify for me? You can simply type your reply in the comment box given below.
Talk to you soon! Have a great day and wonderful rest of the week! 🍬
- Report
0 · Helpful Woah! Sweet Love HahaWell I am having the same problem with the other 3 candy crush games also.
- Report
0 · Helpful Woah! Sweet Love HahaThe game is saying there is a connection error But my internet and WiFi is good
- Report
0 · Helpful Woah! Sweet Love HahaHi @tiny3975 . Welcome to our Community
Please check this page
https://community.king.com/en/candy-crush-soda-saga/discussion/262633/no-connection-to-internet-reported/p1
🐾🐾 PRS Game of the Month 🐾🐾
- Report
1 · Helpful Woah! Sweet 1Love HahaWe warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.
Is that your problem?
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love HahaMy game keeps saying there's a connection error or that I don't have internet access, but my wifi and connection are working fine?
- Report
0 · Helpful Woah! Sweet Love HahaBy reinstalling the application you will now get the solution but you will lose all stored boosters.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love HahaIf I reinstall the app will I still be on the same level i was before?
- Report
0 · Helpful Woah! Sweet Love HahaIf your game was saved on Facebook or Kingdom, you'll get back the levels. If you pass any levels after the problem, those levels will not return.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love HahaMy mr toffees fair always says no internet connection but the rest of the game is fine and i have got internet so why does this constantly happen
- Report
0 · Helpful Woah! Sweet Love HahaRight now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
1 · Helpful Woah! 1Sweet Love HahaWhere do I log out of the game?
- Report
0 · Helpful Woah! Sweet Love HahaGo to ''My Profile'' - Log out.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love HahaI'm logged in with Facebook as I get the 'no connection' message when I try to log in via email.
- Report
0 · Helpful Woah! Sweet Love Haha