I just made a purchase and did not get what I paid for

lyma56

I need a refund did not get what I paid for

PummyRaj

Hello @lyma56 Hearty Welcome to our wonderful King Community 🤗

I am very sorry to hear that you have not received all the purchased items that you have paid for!!

Would you like to receive the rest of the items OR would you like to get the refund for entire purchase? Also, what device did you use to make the purchase?

I need to know these details as the procedure is little different depending on the option you make AND the device you use.

Please post back and let me know. You can simply type your reply in the comment box give below.!

Talk to you soon. Have a great rest of the day 🍭 🍭

Lola_Pop

Hello @lyma56 !

Yes, our dear @PummyRaj is right; the steps to follow are different depending on the device.

Please read more about purchases here.

Thanks!!❤️

tratelqalam

We in the community don't deal with purchases, but it's the players who support them. https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase#latest