i just made 2 purchese of8.99 each and did not get any gold bars on either prches
Best Answer
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Hi @adaddyc . Welcome to our Community
Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases 👇️
Hope its help you
Answers
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Hi @adaddyc . Welcome to our Community
Sorry to hear that you have not received the items that were purchased!! King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases 👇️
Hope its help you
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I am very sorry to hear about the issue in your game!
** About loosing your available Gold Bars --> I am wondering may be you might have accidentally clicked the option "buying unlimited lives" with your Gold Bars! I have not noticed it properly, but I think it would cost 50+ bars!
** And with regards to "the new Gold Bars not being added to your current available ones, you will have to contact the "King Player Support Team" and send them a complaint.
If you are using a mobile device, you can send the complaint directly from your game itself ---> Click on the Blue cog wheel -- then click on the ? -- Select 'Events & Challenges" under "Popular Topics" -- Then scroll down all the way till where you see "Contact Us" -- Fill out the form that opens up and explain the issue
