I want a refund on my purchase

Kymm4

This game just keep taking my money. I want a refund this game cheats to much. I had made a purchase and it just took my money

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/304428/i-want-a-refund-on-my-purchase

Hi @Kymm4 . Welcome to our Community

Sorry to hear that you have problem purchased.  King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.

Hope this will help you

wykoon

https://community.king.com/en/candy-crush-soda-saga/discussion/304428/i-want-a-refund-on-my-purchase

Hi there Kymm, can you elaborate on your issue? When you mentioned cheating, are you referring to unauthorised purchased? If yes, please immediately deactivate all your in-app purchase function on all devices and check with your credit card issuer if need be.

Otherwise, pls refer to the article shared by Kiara 👆🏻 or contact our Support team by clicking on the "contact us" button at the bottom of this page.

Thank you.🙂🍭

sameeksha

ss can u pls elaborate ur issue..

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/304428/i-want-a-refund-on-my-purchase

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

tratelqalam

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

tratelqalam

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

Please keep the email sent. If you do not receive an answer, please send it again.