I just paid 18.01 for a package in Soda, was charged but didn't get points.

Shawnean_Lowell

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Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/304434/i-just-paid-18-01-for-a-package-in-soda-was-charged-but-didnt-get-points

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

Freddy_

Hi @Shawnean_Lowell . Welcome to our Community

Sorry to hear that you have problem with your purchase. King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.👈️

Hope this will help you

sameeksha

hello @Shawnean_Lowell

welcome to the king communnity

check this article maybe it might be helpful...

https://community.king.com/en/blog/kb/articles/590-i-tried-making-a-purchase-but-i-m-not-sure-if-it-was-successful-or-if-i-ve-been-charged

happy crushing!!

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/304434/i-just-paid-18-01-for-a-package-in-soda-was-charged-but-didnt-get-points

If you play on mobile, then please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

tratelqalam

For purchases, you should contact technical support