I just want to say....I do not like the fact I now lose all my bottles if I lose one game. It's a bunch of hooey!!!!
Hi there and good day to you.
Thanks for your feedback but I'm not sure you're actually having an issue with the game not working properly or merely expressing your frustration. Would you like to further discuss your feelings with other members sharing the same sentiment as you? If yes, please head on to the following link 😉
However, if you have issue that causes you to unable to access your game or experiencing hard time loading, please report back to us with details and we will be glad to provide answers to you..
Thank you 😊🍭🥤
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@petgirl Are you sure you lose all your bottles? With the latest update mine only loses one bottle when I lose. Maybe check to see if you have an update waiting. Good luck!
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Thank you for clearing the air.
Hi there again @petgirl please log out from all games and acc.
Check for update on the game and if there is please update and make sure your internet connectivity is stable and your device have sufficient storage/memory to support the update.
Once the above is done, restart your device and log back in as usual.
Hope your game will be back to normal again. 🙏🏻
Hi there. Yes...I was just letting out some frustration. Sorry if I did in the wrong forum! I do have bottles. It seems now though....if you have a lot saved up....you lose them all if you lose a game. Instead of just losing one. I will see how things pop an out. Thank you for your help!!!
did it work out?
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That is good. Lose a game= lose a bottle. So don't lose 5 games in a row. 😁
@petgirl You are right, I noticed this too. I had a full streak (and had 10 bottles) lost 1 level and all are gone. I will ask if this is a change or bug. Keep an eye on the thread.
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We're asking the Studio about this. 😀
I'll be back with more information soon!
Hello @petgirl !
So, the Studio has confirmed they are testing some possible changes in the game, and the Rainbow Streak is one of the features they are working on. In order to optimize it, they're testing different possibilities.
Worry not- it's just temporary. 😊
Sign out and login again to your game Make sure your email is written correctly Make sure you are connected to the Internet Try to update your game There are some features under test that may work in an inconsistent manner The result of the test appears or disappears Do not worry
Don't let your happiness depend on something you may lose 💔