Race dissapeared😟

Sweetice

Hola Crushers...💞

I have been playing CCSS since this lockdown starts for around 5 months...and a race has been appearing every time I play. But now for unknown reason it just Disappeared and it has past 1 week since it disappeared . I don't know why but i've been waiting more that 1 week hoping it would come but its not coming at all...why is that??

Freddy_

Hi @Sweetice , the episode race is another of those test features so if you have done the above trouble shooting it may appear your next episode or if not it may be you have just been removed from the test group., but you may get it back in the future. I have had this go missing a couple of times but normally just a temporary problem.

Always best to post in correct forum as you may find other people experiencing the same issue

Hope this helps

Pitty_Kitty

https://community.king.com/en/candy-crush-saga/discussion/306865/race-dissapeared

Hi :)

Do you mean candy crush soda saga?

Probably the feature took a temporary break if log out/restart device/ log in and clear a level doesn't help. It's probably better to look in soda support section though 😅

Freddy_

@Sweetice Hi again, Yes can you confirm which game this is for and also can you check game is up to date and log out and restart your device, then log back in. as this will make sure your getting the features are available to you.

IF its Candy crush saga do you mean the episode race?

Thanks

Sweetice

https://community.king.com/en/candy-crush-saga/discussion/comment/940569#Comment_940569

Yeah...

Sweetice

@Freddy_Falkner I am playing Candy crush soda saga and I've tried a lot to restart my device for many times but that's not working too and of course I mean the episode race.

Freddy_

Hi @Sweetice , the episode race is another of those test features so if you have done the above trouble shooting it may appear your next episode or if not it may be you have just been removed from the test group., but you may get it back in the future. I have had this go missing a couple of times but normally just a temporary problem.

Always best to post in correct forum as you may find other people experiencing the same issue

Hope this helps

Pitty_Kitty

https://community.king.com/en/candy-crush-saga/discussion/comment/940577#Comment_940577

Episode race may be absent at the moment for temporary reasons/issues. It is a feature after all, let's hope it returns to you in the future :)

Sweetice

Well @Freddy_Falkner I guess the only choice I have is to wait until it appears in the future....

Thanks a lot,

See you around!

Sweetice

https://community.king.com/en/candy-crush-saga/discussion/comment/940582#Comment_940582

Yeah...thanks a lot!

Freddy_

@Sweetice hi, unfortunately yes if you have done the log out and restart etc, not the greatest when this does happen but hopefully it will come back to you soon

Mary_Kay

Mine started yesterday and now it's gone.