🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Games settings all changed when synced with fb
Best Answer
-
@secroke123 Hi Sarah, Looking at your map replaying the level will sort that problem. Unfortunately on mobile devices the boosters are stored on the device itself, so if your game crashes, you reinstall, change phone all your boosters are unrecoverable. Unless you had any purchased boosters, then you can contact customer support from your game and they will help you with this
Hope this helps
Answers
-
Hi and welcome to the community.
Please do the standard troubleshooting process by, Log out, update your game application, Restart your device, and login.
Please also clear cache/history if you are playing through web browser.
After these steps whatever bonus features you will get that will be available in your game at the moment. Watch ads or chocolate box are not permanent features. They may go and come or may be unavailable for some temporary reasons.
-
@secroke123 Hi and welcome, Please try playing and completing level 377 again. sometimes this happens and replaying the level will get you game to sync to server correctly for that level and it sorts the problem and will put you on your correct level.
As for the Features they are test features so they are not always guaranteed to be in your game. test features are randomly selected groups . This just means your not in the group at present but could be in the future
Hope this helps
-
Welcome to the King Community.
My guess is that there are some technical issues with your game that are causing you problems and If you give me some information we can solve your problem.
Your problem with Candy Crush Saga game?
Show me a screenshot of your current game map.
Which Device/ Platform you're using for this game?
Moreover you will find more detailed information in the post below.
-
@secroke123 Hi Sarah, Looking at your map replaying the level will sort that problem. Unfortunately on mobile devices the boosters are stored on the device itself, so if your game crashes, you reinstall, change phone all your boosters are unrecoverable. Unless you had any purchased boosters, then you can contact customer support from your game and they will help you with this
Hope this helps
-
My guess was right and this is your game's technical problem. The problem will be solved after you play the levels again but the problem will come back again.😔
Play the levels again after you follow the steps below and if the problem recurs, your game progress will need to be reset via our CM and our CM will return your levels manually.
If the problem comes up again let me know your game ID and what level you were at.
-
. Sometimes this happens and restarting the level will properly synchronize the game with the server for that level and arrange the problem and will put you at your correct level.
As for features, they are test features, so they're not always guaranteed to be in your game. Test features are randomly selected groups. It just means that you are not in the group at the moment but that you could be in the future
-
Welcome to Sweet King Community! 👑
Thank you for your playing Candy Crush Saga! 😊
By the way, this game's support community is Candy Crush Soda Saga (not Candy Crush Saga).
** If you have asked any questions/discussions on Candy Crush Saga, Reminder! Please join to ask here on Candy Crush Saga (Correct Area), thank you! 😊 **
🌶 Hot topics here right now in Candy Crush Saga! 🔥
🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟
🍭 Have a nice and safety day! Sugar Crush! 🍭
Welcome to Sweet King Community! 👑
Don't worry! You can sign in your King Account to save your progress. 😊
