I was currently on level 1650, my app was deleted by my son, i installed the app again and clicked to carry on and it has sent me right back to level 1, is there anything you can do please
@aimee88 Hi and welcome, when you log in to you account try playing the first level and completing and see if this sync to server correctly and restores you levels.
If not please see post below for help with restoring your levels
@aimee88 Hi , i will tag @lolapop as im not sure how easy it is to recover an apple ID game. you still have a game ID so you should be able to use link above but . lolapop will confirm this or not. Apple ID accounts are a new account and different to king / facebook account
as we have forwarded your case to the CM for Candy Crush Saga so i will request our superstar @kiara_wael to close this post you may follow your post here in below link.
~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."
~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!
If you wanna know more or have any questions, I am always glad and open to accept!
Answers
@aimee88 Hi and welcome, when you log in to you account try playing the first level and completing and see if this sync to server correctly and restores you levels.
If not please see post below for help with restoring your levels
hope this helps
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0 · Helpful Woah! Sweet Love HahaHi
Please Read this
https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored
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0 · Helpful Woah! Sweet Love HahaI have tried playing a level still the same! I saved it with apple thanks
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0 · Helpful Woah! Sweet Love Haha@aimee88 Hi , i will tag @lolapop as im not sure how easy it is to recover an apple ID game. you still have a game ID so you should be able to use link above but . lolapop will confirm this or not. Apple ID accounts are a new account and different to king / facebook account
Thank you
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
0 · Helpful Woah! Sweet Love HahaHi @aimee88 ,
as we have forwarded your case to the CM for Candy Crush Saga so i will request our superstar @kiara_wael to close this post you may follow your post here in below link.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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1 · Helpful Woah! Sweet Love 1HahaHello Freddy. Did you tag the right person? Just asking because I thought it is lola_pop.
No BGH 🔪 💔
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0 · Helpful Woah! Sweet Love HahaHello, Warm welcome to our sweet community!!
Check this page down below about losing progress after reinstalling:~
Thanks & Good luck!~
~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."
~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!
If you wanna know more or have any questions, I am always glad and open to accept!
❤❤❤
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0 · Helpful Woah! Sweet Love Haha