Hello there. First try the standard procedure..log out, turn off device/clear cache, and then log back in. Also make sure you have the latest update. Last is wait! I think the game is having a glitch. Hopefully the studio will fix it soon. Good Luck!
Besides doing the standard troubleshooting tips provided up by ipete can you please explain it little bit more. What message are you getting exactly ( screenshot will be even better). And what device you are using to play the game.
Sorry for the problem that happened~I also use Wi-Fi for here but its working so the problem mist be from your device~But try to follow the ff steps to fix it~
Try to log-out then log-in after few mins or restart your device.
Check your game update and if you're playing via internet(FB) then clear your cache and try it again.
~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."
~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!
If you wanna know more or have any questions, I am always glad and open to accept!
Do you mean you ask this problem is "There was a connection error. Try again in a bit" when you connected with Facebook/King Account or use Internet Connection already but it's still this problem? 🤔
Don't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug as so many players have this problem cause no Internet Connection. (I hope it's solved! 🤔)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens on this game! 😉
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.
If you have tried all of troubleshooting steps of this problem but it's not worked, you can click here to see the player have answered very insightful to players that I hope you can understand to read and follow these steps too. 😊
Also here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
Answers
Hello there. First try the standard procedure..log out, turn off device/clear cache, and then log back in. Also make sure you have the latest update. Last is wait! I think the game is having a glitch. Hopefully the studio will fix it soon. Good Luck!
No BGH 🔪 💔
- Report
0 · Helpful Woah! Sweet Love HahaHi and welcome to the community.
Besides doing the standard troubleshooting tips provided up by ipete can you please explain it little bit more. What message are you getting exactly ( screenshot will be even better). And what device you are using to play the game.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love HahaHi dear
Please Mention what errors message appears. Please Post A screenshot for more clearance.
also try these steps 👇
Please clean cache /History files of your device, Log out the game Reboot The Device
Now Forgot Your Wi-Fi Connection
And Try To Connect Again.
Hope This Helps
Please Give Us Feedback
Happy Crushing 🎉🎉
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0 · Helpful Woah! Sweet Love HahaHello, Warm welcome to our sweet community!~
Sorry for the problem that happened~I also use Wi-Fi for here but its working so the problem mist be from your device~But try to follow the ff steps to fix it~
Try to log-out then log-in after few mins or restart your device.
Check your game update and if you're playing via internet(FB) then clear your cache and try it again.
Hope this helps~
Thanks & Good luck!~
~John 3:16~"For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life."
~GOD ALWAYS LOVES YOU AND HE'S WAITING YOU TO GIVE HIM YOUR LIFE!!!
If you wanna know more or have any questions, I am always glad and open to accept!
❤❤❤
- Report
0 · Helpful Woah! Sweet Love HahaWelcome to the King Community.
We can give you the right information if you can analyze your problem in a little more detail.
Thank you.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love HahaWelcome to Sweet King Community! 👑
Do you mean you ask this problem is "There was a connection error. Try again in a bit" when you connected with Facebook/King Account or use Internet Connection already but it's still this problem? 🤔
Don't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug as so many players have this problem cause no Internet Connection. (I hope it's solved! 🤔)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens on this game! 😉
Android
iOS
Kindle
Windows mobile
Computer
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.
If you have tried all of troubleshooting steps of this problem but it's not worked, you can click here to see the player have answered very insightful to players that I hope you can understand to read and follow these steps too. 😊
Also here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
Have a nice and safety day! 😊
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
- Report
0 · Helpful Woah! Sweet Love Haha