how can i get refunds for two purchases that I didnt get?

breezyg60

I paid for two 1.99 powerups and did not get them how can i get them back on Candy

Crush Soda>

[Deleted User]

You have to contact player support from your game app. They will be able to help you. Good Luck!

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/311666/how-can-i-get-refunds-for-two-purchases-that-i-didnt-get

Hi @breezyg60 . Welcome to our Community

Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases 👇️

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Hope this help you

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/311666/how-can-i-get-refunds-for-two-purchases-that-i-didnt-get

Hi and welcome to the king community.

Unfortunately community dont deal with purchase or purchase related issues as it involves your personal information. You have to contact player support directly from your game settings. And they have your purchase history for last 90 days.

You may contact them with the below link.

https://soporto.king.com/contact

But you must need your id for that.

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Best of luck and have a nice time.🌼