My game has been saying no connection to the internet for the last few days. My intennet connection

mitzglor

No internet connection found is the message I’ve even getting for last few days

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/312186/my-game-has-been-saying-no-connection-to-the-internet-for-the-last-few-days-my-intennet-connection

Welcome to Sweet King Community! 👑

How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

Android

iOS

Kindle

Windows mobile

Computer

⚠️ NOTE ⚠️

If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

Mostly of players have asked this problem too, you can check this information :

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/312186/my-game-has-been-saying-no-connection-to-the-internet-for-the-last-few-days-my-intennet-connection

Hi and welcome to the community.

There are some connection issues lately. Please try to log out, update your game application, restart your device and login again and see if it helps you.

If you are playing through web browser you may also clear cache/ history and try again and see if it helps you.

Thanks and have a nice weekend 😀

mitzglor

I tried both ideas. Updated and turned off iPad. Cleared history. Neither worked. Thanks

[Deleted User]

@mitzglor I thinks there are problems with the game server recently. So hopefully it will be fix soon...days weeks and hopefully not months.

bearwithme

Hello @mitzglor and a very warm welcome to our Sodalicious Community. I too play the game on an iPad. I have found that the King games can be very sensitive to a strong and steady internet connection and even a slight drop or interruption to the signal can cause the game to think you are playing offline. Make sure you have the latest version of the game: 1.177.5. You might also try signing out of the game and rebooting your router. Then once the router is fully up and running, try opening the game again and see if the issue has cleared.

I have had no issues playing the game on my iPad. You also might try playing the game on a different WiFi (like at a Starbucks or something) and see if you have the same internet issue. If you do - then the only solution may be to de-install and re-install the app but realize this is only done as a last resort because you will lose any saved boosters. However you should retain your level (as long as you have been playing via FB or King.com) and also any gold/boosters that you have purchased, because that information is kept on the King servers and can be retrieved by Player Support.

Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!

Here is a guide to help you as you explore the various areas in the community!