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lost daily bonus for candy crush soda saga

bluenursebluenurse Posts: 6 Level 2

I am on level 3000's in candy crush saga. When I upgraded the game my levels stayed the same but my daily bonus went from 4 hours to 15 mins. How can I get them back? I have played for 342 days straight and now my bonuses are back to level 1. No help on this site to help me get them back. The game has the right episode number, but the daily bonus is wrong

Answers

  • bluenursebluenurse Posts: 6 Level 2

    The above question is for candy crush soda saga

  • Hey! Would you like to give us your opinion?

  • ipeteipete Posts: 2,149 Level 5

    Wow! That is very bad what the studio is doing to you. I never have 4 hours before. But there is a change lately som players get 4, 2, 30 minutes and even 15 minutes. There is nothing you can do or anyone can do except to hope someday the studio will change it back. They claim to be in the testing mode.🤷‍♂️

    There are so many reasons(glitches) why you are back to day 1. Again nothing one can do.

    No Complaint Today

    I thought all is good 🙄😪

    Please bring back BGH v1.0

    It takes 40 ⚡️energy to play BGH on CCSS. WTF (F is for Freak 😉)

    8 freaking hours to refill 40⚡️😡

  • Freddy_Freddy_ Posts: 46,700 Sweet Legend

    @bluenurse Hi and welcome, Sorry to here this has happened to you but unfortunately there is nothing that can be done with this if it has reset to day 1, but you will still keep collecting your daily gifts. As explained above the studio is testing different versions of this so some people are getting 15mins other 30 mins and some 1hr.

    To check everything if your game has updated to the latest version please try signing out and restarting your device then logging back in and see if this resolves the issue

    Thank you

  • Diamond LimDiamond Lim Posts: 39,473 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Unfortunately daily bonus reset to Day 1 on this game due to this problem. (Mostly of players have asked this problem too)

    You can see Sukanta Biswas the Superstar has answered to player for similar your problem that I hope you can understand to read :

    But don't worry! You can continue playing while claim these unlimited time of boosters every day. 😊

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤

    Signature - Moderators 2021 DiDS Diamond Limpng

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  • aijaziqbalaijaziqbal Posts: 7,592 Candy Moderator

    Hi and welcome to the community.

    Yes unfortunately this is a known old issue that sometimes treat calendar resets itself to day 1. Please do the standard troubleshooting process by Log out, update your game application, restart your device and login again to make sure that you are getting best of the available features.

    Thanks and have a lovely time ahead.😀

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