Candy crush soda

Margaretdempster · October 2020

Hi, when I click on the button for a free booster etc,, my game stops and I have to start again. Can someone please help. Thanks

Diamond_Lim · October 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/316108/candy-crush-soda

Welcome to Sweet King Community! 👑

Do you mean you click on Free Booster from Video Feature? 🤔

The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

Freddy_ · October 2020

@Margaretdempster Hi and welcome, Please check that your game is up to date and if playing via an internet browser clear your browser cache. Then log out and restart your device and log back in. See if this resolves your issue

Thank you

Margaretdempster · October 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1156065#Comment_1156065

Hi , I did update the game but the problem is still there.

But many thanks

Freddy_ · October 2020

@Margaretdempster Make sure you also restart your device as this will make sure the update has gone to your game correctly