First try restart the game..log out and log in. If you don't see your rewards/purchase, then you need to contact player support from your game app. There is a link there. Good Luck!
No Complaint Today
I thought all is good 🙄😪
Please bring back BGH v1.0
It takes 40 ⚡️energy to play BGH on CCSS. WTF (F is for Fruitcake 😉)
@billybears4101 Hi and welcome. Sorry to hear you have had a problem with your purchase
please check you game is up to date and log out and restart your device, then log back in and see if your purchase kicks in. Also if playing via an internet browser also clear your browser cache. If this does not work
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Answers
Hi and welcome to the community.
Please check below link to help you solve your purchase related issues.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
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0 · Helpful Woah! Sweet Love HahaFirst try restart the game..log out and log in. If you don't see your rewards/purchase, then you need to contact player support from your game app. There is a link there. Good Luck!
No Complaint TodayI thought all is good 🙄😪
Please bring back BGH v1.0
It takes 40 ⚡️energy to play BGH on CCSS. WTF (F is for Fruitcake 😉)
8 freaking hours to refill 40⚡️😡
- Report
1 · 1Helpful Woah! Sweet Love Haha@billybears4101 Hi and welcome. Sorry to hear you have had a problem with your purchase
please check you game is up to date and log out and restart your device, then log back in and see if your purchase kicks in. Also if playing via an internet browser also clear your browser cache. If this does not work
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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International Corner FR / ES / DE
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0 · Helpful Woah! Sweet Love Haha