Why won't my game let me move on to the next level when I am done with the present level?

Shelleythedogowner

I have been playing this game for a very long time......then I went into the hospital and after I got home I was not strong enough to sit up and play for about a month. When I came back to my game I had to start all over again!!!! GRRRRRR!!!!!! Now my game won't let me go to the next level after winning the present level.....why?

Sukanta_Biswas

https://community.king.com/en/candy-crush-soda-saga/discussion/317942/why-wont-my-game-let-me-move-on-to-the-next-level-when-i-am-done-with-the-present-level

We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

We're sorry for your inconvenience, however you can get rid of the problem by following a few troubleshooting steps.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading

Also, I would like a screenshot of your problem to find out the cause of the problem.

Thanks!

kiara_wael

Hi and Welcome to our Community

Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information

https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

Thank you

ipete

A month away, have you check for game updates?

Spinnifix

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