If you have purchased anything for this level which you lost due to crashing. You need to contact our player support directly from the settings of your game application to claim the refund.
Please check below link and see if it helps you to avoid crashing again in future.
Hello, try the standard trouble shooting method - log out, clear cache, restart and login to see if the level passed has been recorded or not. If not there's no other way around than replaying it 😐.
Else you've already been told above what to do incase u had made a purchase and the game crashed.
Answers
Hi and welcome to the community.
Very sorry for this crashing of your game.
If you have purchased anything for this level which you lost due to crashing. You need to contact our player support directly from the settings of your game application to claim the refund.
Please check below link and see if it helps you to avoid crashing again in future.
thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
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CC Saga Beginner's Corner
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1 · 1Helpful Woah! Sweet Love HahaHello, try the standard trouble shooting method - log out, clear cache, restart and login to see if the level passed has been recorded or not. If not there's no other way around than replaying it 😐.
Else you've already been told above what to do incase u had made a purchase and the game crashed.
- Report
0 · Helpful Woah! Sweet Love Haha