Gold- Took my Gold, but I couldn't play

joana143

Took my gold and didn’t let me go on to play I want my gold back please

Freddy_

@joana143 Hi and welcome, Unfortunately the community can not deal with gold bar issues

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/319529/gold

Hi and welcome to the community.

Very sorry about your purchase related issue. Please check below link and see if it helps you.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

thanks.