candy crush soda- freezing!

pete1

I'm at level 945. Keeps starting me on level 1. Whats the deal? If I try stolling to get to 945 I get to level 75 and the game freezes.

[Deleted User]

Hello @pete1 welcome to the community. You can follow the steps given in the link below to restore your current level.

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/320941/candy-crush-soda

Welcome to Sweet King Community! 👑

You can see Marriam1 has answered you to follow these steps that I hope this helps. 😊

If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

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🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟

Have a sodalicious day! 🥤

pete1

Well this morning it went to level 995 where I'm at. Played a few games and froze. Refreshed page and now starting at level one. This was thru FB. Logged into King acount still takes me to level one. This is the only game doing this. The other games work as they should.

marie1016

my name is stella and i dont no how many times my game has frozen up and had to start all over an i have spent alot of momey to play this game

Yosca

Hello @pete1 and @marie1016 I am sorry to hear you have problems with the game. Let’s see if we can help you here. Below you can click on view post. In this link you search for your device and follow the steps 😊.

https://community.king.com/en/blog/discussion/250219/having-problems-with-your-game-crashing-or-loading