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Why doesn’t the game open?

8366697483666974 Posts: 6 Level 2

It opens and when you are ready to play it’s gone!!

Answers

  • kiara_waelkiara_wael Posts: 36,454 Candy Moderator

    Hi and Welcome to our Community

    Please Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.



  • Hey! Would you like to give us your opinion?

  • Marriam1Marriam1 Posts: 1,864 Level 5

    In addition also check if u have enough storage memory in your device. This game requires around 2gb of memory to work smoothly.


  • 8366697483666974 Posts: 6 Level 2

    Did all of the above , i uninstalled ,installed the game and nog i played one live and 😱 it was gone!

  • bekicrusherbekicrusher Posts: 741 Level 4

    If you've uninstalled and installed the game, done the standard trobleshooting already and you keep getting problems, then there's probably a device error (check the storage od the device or other app requirements).

    Gutta cavat lapidem non vi sed saepe cadendo. 💦

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