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Connection to the game problem
I have not been able to update my game or buy lives, gold bars etc Every time it just says 'Connection error' or 'Cannot connect to the server'. My WIFI is fine & working for everything else on my laptop. I've never had this problem before & have been playing games at King.com for years without any problems.
I'd be grateful if anyone could help me please.
Many thanks
Vivalla

Answers
@Vivalla Hi and welcome, Please try signing out the game and clearing your browser cache and then restart your device and then try logging back in and see if this resolves your issue.
Also try disconnecting your wifi why the game is open for around 30 secs and then reconnect it and see if this helps with your issue
Thank you
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1 · 1Helpful Woah! Sweet Love HahaHi @Vivalla Welcome to the King Community.
Are you sure you found such a problem on the King.com page because such a problem can only be seen in the game app. If so, please show me a screenshot.
If you are playing the game in the game app through Kingdom, see if your problem is HERE.
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1 · 1Helpful Woah! Sweet Love HahaCould you post a screenshot of the error message?
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1 · 1Helpful Woah! Sweet Love HahaHi.
Welcome to the sweet King community.
A connection error has been investigated for weeks, but as they have already said, until now it had only occurred in the application. Some players managed to solve it by turning off the internet connection of the device, not disconnecting the router, but only the connection on the device you are playing on, for a couple of minutes with the game open. When I turned the device's internet connection back on, everything worked correctly. Hope it works for you too.
Please, if not, keep us informed and we will try to solve it.
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0 · Helpful Woah! Sweet Love Haha