help!!!

lalunami

the game tells me unable to connect to the server

[Deleted User]

I see you had already asked the same question on another post and its already answered here ⤵️

https://community.king.com/en/candy-crush-soda-saga/discussion/323852/lalunami-il-gioco-non-si-connette-a-internet-pur-avendo-la-connessione

@Glenn1972 @Sukanta_Biswas @kiara_wael this is a duplicate post.

Rock2233

https://community.king.com/en/candy-crush-soda-saga/discussion/323854/help

Maybe your Internet is slow

Diamond_Lim

https://community.king.com/en/candy-crush-soda-saga/discussion/323854/help

Welcome to Sweet King Community! 👑

Opps! You have posted on that your same thread :

https://community.king.com/en/candy-crush-soda-saga/discussion/323852/lalunami-il-gioco-non-si-connette-a-internet-pur-avendo-la-connessione

You can continue commenting on that your thread while I will tagging Superstars close this thread as this thread has duplicated post.

@kiara_wael or @Glenn1972

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lalunami

i have the connection but when i try to open candy crush soda saga it tells me it cannot connect to the server

lalunami

I asked the same question because I can't solve it I see that nobody understands anything

[Deleted User]

You may have to uninstall the game.

lalunami

if I uninstall the game, however, I will lose all progress and have to start over

😥😢😱

[Deleted User]

Not necessarily. I use iPad and was able to back up and keeps all my precious boosters. If you are unable to back up your device, then you may lose your boosters. But the level progress and gold bars are kept with king server. So, no matter what device, when you log in, you should be at the same level.

Glenn1972

Hi @Diamond Lim and @Marriam1 ,

I have closed the other "Duplicate Post" for now as it had "Unsupported Language"

Let's continue with this post to help this player here

Glenn

johan1082010

Please check your connection then try again.