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My game in kindle has gone back to old format

Jane_FilcherJane_Filcher Posts: 1 Newbie
edited January 11 in Support

My game in kindle has gone back to old format. No teams, no store, no Mr potter's fair etc, what has happened??

Best Answers

  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 34,517 Game Expert
    Accepted Answer

    Welcome to Sweet King Community! 👑

    Like ipete has answered you, How about you tried to follow these another troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here then you can find and follow troubleshooting steps that I hope this helps. 😉

    Kindle

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

    🔥 Hot topics here right Now 🌶

    🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟

    Have a sodalicious day! 🥤

    Accepted Answer

    💍 Diamond Diaries Guides and Polls 💍

    👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑

Answers

  • Diamond LimDiamond Lim Posts: 34,517 Game Expert
    Accepted Answer

    Welcome to Sweet King Community! 👑

    Like ipete has answered you, How about you tried to follow these another troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here then you can find and follow troubleshooting steps that I hope this helps. 😉

    Kindle

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

    🔥 Hot topics here right Now 🌶

    🌟 Need Gold Bars on this game? Join Here and Here (General)! 🌟

    Have a sodalicious day! 🥤

    Accepted Answer

    💍 Diamond Diaries Guides and Polls 💍

    👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑

  • SpinnifixSpinnifix Posts: 14,084 Game Expert

    Hello and welcome to our friendly community

    Please follow the steps from Ipete and please also empty the cache. When you play a level the game will update. Good luck

                                                                 
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