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I lost all my boosters! How can I get them back??

AntonellitaAntonellita Posts: 10 Level 2
edited January 11 in Support

I had a problem! Yesterday I wanted to play Candy Crush Soda.. and something was wrong with the game..or the internet, so I unistalled it. And then I installed the game again.. finally it worked. But I lost all my boosters! How can I get them back??

Thanks!!

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • ipeteipete Posts: 1,887 Legend

    I’m really sorry that you lost all your boosters. I don’t think there is a way to get them back unless you purchased them. You can contact players support to get purchased boosters back.

    No BGH 🔪 💔

  • kiara_waelkiara_wael Posts: 34,562 Superstar
    Accepted Answer

    Hi and Welcome to our Community

    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. and save your game in Facebook and King Account.

    Please read links bellow about lose booster!

    Or You can report this to our Player Support Team here

    Accepted Answer

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  • Diamond LimDiamond Lim Posts: 34,517 Game Expert

    You are welcome! 😊

    And don't forget to send Game ID (How to find your Game ID) on Contact Us next time. 😉

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