🌟 CCSS New event! Help Kimmy build her new Booster!⚡️ HERE

I paid for premium but didn’t receive the awards?

SiyaloveSiyalove Posts: 1 Newbie

The money was taken out of my account but nothing changed. What went wrong? Could I get my money back or be compensated?

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 19,161 Superstar

    Welcome to the King Community.

    If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

    Also, if you play on mobile, then please email Player Support directly from the game.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me!

    Have a good day.


    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.
    Find the wrong and chance to win some Gold bars.

  • Hey! Would you like to give us your opinion?

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend

    If you have payment difficulties, you have to contact king support directly. If you need help in the game, please contact us here.



         The last completed levels              
       
         Candy Crush Saga , Level 8765
         Candy Crush Friends Saga , Level 4060
         Candy Crush Soda Saga , Level 3130
         Diamond Diaries Saga , Level 100
         Bubble Witch 3 Saga , Level 19
         Pet Rescue Saga , Level 41
         Blossom Blast Saga , Level 25
         Papa Pear Saga , Level 108
         Farm Heroes Saga, Level 1

                         



Sign In or Register to comment.