Lost my gold bars

DaisyMama63

I lost my gold bars. This is my second time after passing the finish line. How can I retrieve them?

Freddy_

@DaisyMama63 Hi and welcome, Please check your device and game are up to date and log out and restart your device to see if this resolves your issue

Unfortunately the community cannot deal with gold bar issues

Please email Player Support directly from the game.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email

or alternatively you can use the contact us below but you need you game ID for this

https://soporto.king.com/contact

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Hope this helps

kiara_wael

https://community.king.com/en/candy-crush-soda-saga/discussion/325005/lost-my-gold-bars

Hi and Welcome to our Community

Please read links bellow about lose booster!

Please read links bellow about lose booster!

https://community.king.com/en/blog/discussion/272238/lost-boosters-on-your-mobile-oh-no-let-s-see-if-we-can-solve-it

Or please report this to our Player Support Team here

Werner_Cichy

https://community.king.com/en/candy-crush-soda-saga/discussion/325005/lost-my-gold-bars

You mean the reward for the weekly race. If you did not click on pick up, this should actually appear again when you restart the game. If this does not happen, you can contact King Support. But check your internet connection beforehand, it is possible that the reward will not be transferred.