@mbj0714 Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache, see if your purchase appears
The community can not deal with gold bar/purchase issues
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases here.
Answers
@mbj0714 Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also clear your browser cache, see if your purchase appears
The community can not deal with gold bar/purchase issues
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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1 · Helpful Woah! Sweet 1Love HahaYou have to contact the king support directly
The last completed levels
Candy Crush Saga , Level 8765
Candy Crush Friends Saga , Level 4060
Candy Crush Soda Saga , Level 3130
Diamond Diaries Saga , Level 100
Bubble Witch 3 Saga , Level 19
Pet Rescue Saga , Level 41
Blossom Blast Saga , Level 25
Papa Pear Saga , Level 108
Farm Heroes Saga, Level 1
- Report
0 · Helpful Woah! Sweet Love HahaHi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased. King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchases here.
🐾🐾 PRS Game of the Month 🐾🐾
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0 · Helpful Woah! Sweet Love Haha