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Game going backwards

Wendy_BishopWendy_Bishop Posts: 1 Newbie

Hi, I am on level 1459 and since last night, when I click my level to play it takes me back to level 30. I have empties the cache, rebooted, changed browsers and it is still doing this today. Is this a glitch or is something else going on. Very frustrating.

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • LadyRaffieLadyRaffie Posts: 2,003 Community Manager
    Accepted Answer

    Hello @Wendy_Bishop !

    Welcome to our Community!

    I can understand how frustrating this might be. I'm going to ask you a couple of things and let's see if we can help you out:

    1. Which device are you using? Could you let me know your device model?
    2. Could please tell me your game ID? Here you have the link on how to find it
    3. Also, could you do me a favor and take some screenshot to see what's happening? For instructions on how to take a screenshot, please visit:https://www.take-a-screenshot.org/
    4. And, could check what is the game version number? You can check that in your device store.

    Thanks a lot, and let's see if we can help you get back to the game in no time! 🤗

    Accepted Answer


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