Purchase?

LindaC21

I recently purchased the Royal path premium it checked off all my prizes but I didn't receive any of them. Help

PummyRaj

Hello @LindaC21 🤗 A Warm Welcome to our Sodalicious King Community!

I am very sorry to hear that you have received the items you have purchased from the Royal Path!

Sometimes, the transactions might get delayed due to server issues OR internet connectivity. Try this 👇️ 👇️

Did you make the purchase on your phone or computer? If it is on computer, please close that window and reopen it.

If you are using a mobile device: Exit out of the App -- Disconnect from Internet -- Restart your device after shutting it down for 2 minutes -- Reconnect to Internet -- Open the App and check if the purchased items are there.

You should see all the items in your game now.

If you still don't see them, please post back by typing your reply in the blank box given below to my comment. So that, I can suggest what your next steps would be....

Talk to you soon. Have a great rest of the day 🍬 🍬

Werner_Cichy

https://community.king.com/en/candy-crush-soda-saga/discussion/325729/purchase

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Unfortunately, we cannot deal with any payment issues. You have to write to King Support directly. Here is a link