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How do I restore my level?

tinner206tinner206 Posts: 1 Newbie

My soda crush game froze up and shut the app down and lost all my levels.


  • Werner_CichyWerner_Cichy Posts: 26,067 Royal Legend

         The last completed levels              

         Candy Crush Saga , Level 8990
         Candy Crush Friends Saga , Level 4160
         Candy Crush Soda Saga , Level 3350
     Papa Pear Saga , Level 108
         Diamond Diaries Saga , Level 100
         Pet Rescue Saga , Level 44
         Blossom Blast Saga , Level 25 
         Bubble Witch 3 Saga , Level 19 
         Farm Heroes Saga, Level 2


  • Hey! Would you like to give us your opinion?

  • Diamond LimDiamond Lim Posts: 37,774 Diamond Diaries Moderator

    Welcome to Sweet King Community! 👑

    Oh No! Have you lost your current level on Candy Crush Soda Saga? 😢

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

    If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

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    Have a sodalicious day! 🥤

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  • Freddy_FalknerFreddy_Falkner Posts: 43,856 Sweet Legend

    @tinner206 Hi and welcome, Please check you device and game are up to date, clear cache from app store. log out and restart your device and log back in ensuring the correct account details and see if your levels are restored.

    If not please see post below for help getting your levels restored

    Thank you

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