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Cannot log in/save progress with my King account
Hello, when I select the option to save my game with my King account (email and password) I keep seeing the following message:
”There was a connection error. Try again in a bit.”
That has been going on for two days. And it’s only this game, Soda Saga, where it’s been happening. All the other King games I’ve been able to log in with my King account. Can someone help me with this? Is this a game wide problem or is it just me?
Best Answer
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@Bookster Hi and welcome, Firstly can i ask if you have changed your password recently.
Try while in the game disconnecting your wifi for 30 seconds and then reconnect and see if this helps
The issue is below, but at present there is no fix for this and uninstalling may be the only option if above does not work. If this is a mobile device you will LOSE any stored BOOSTERS or LIVES
Thank you
Answers
-
@Bookster Hi and welcome, Firstly can i ask if you have changed your password recently.
Try while in the game disconnecting your wifi for 30 seconds and then reconnect and see if this helps
The issue is below, but at present there is no fix for this and uninstalling may be the only option if above does not work. If this is a mobile device you will LOSE any stored BOOSTERS or LIVES
Thank you
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@Freddy_Falkner Thanks for your help. I had changed my password recently as you mentioned but not before logging out I think, which probably corrupted my game. So I uninstalled and reinstalled and now everything works perfectly! I kept my gold bars and progress too 😊 Thanks again!
