Sign Up!

Connection after last update

miss_monnie
miss_monnie Posts: 2

Level 1

It seems as though the game doesn't recognize my nternet connection after the last update. I cannot get or send lives to friends. Sometimes my profile is not there until I restart my phone. It keeps telling me there is no internet connection.

I only use my phone package. I have Wi-Fi selected on my settings to use when I want to. I have a Samsung Galaxy A50.

Help please.

Thanks!!!

Best Answers

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @miss_monnie Hi and welcome, Please4 cjheck your device and game are up to date and clear the cache from your app store. Log out and restart your device and then log back in and see if thios resolves your issue. Please not there is a connection issue that is being investigated, but we have no time frame on a fix for this at present

    Thank you

  • Unknown
    edited February 2021 Answer ✓
    This content has been removed.

Answers

Hey! Would you like to give us your opinion?