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bad service

AndreaArias1 Posts: 2 Newbie

Please I played Candy Crush Soda, and I wanted to fill my lives, and my gold barriers were disscounted, but I didn´t have my lives, that was 18 barriers gold in total, I want my money back and my lives. thanks.

I am very upset about it.

Best Answer

  • Nix66
    Nix66 Posts: 19,879 Sweet Legend
    Answer ✓

    Perhaps you don’t understand @AndreaArias1 that we here in the Community do not handle purchases or refunds due to the sensitive nature of your information.

    You have to do as we all are advising you and contact Player Support directly from your game.

    Tap on the blue gear icon ⚙️ on your main game screen / Tap the “?” / Tap on ‘Purchases and Gold Bars’ / Scroll to the bottom of the page and tap on ‘Contact Us’ and submit your claim to recover your Gold Bars.

    Hope you understand!


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