Now to get a response from support

Bricorn

Are there any hints as to how to get more than;

"Get the answers to your burning questions in our Help Center, which is jam-packed with useful articles: https://community.king.com/en/blog/kb

Or you can head over to our Community, where your fellow players are just a click away, waiting to lend a hand! https://community.king.com/en/"

from Support? It's seriously annoying not getting past that bot. 🤬 I'd like to know that a human has at least read my message. 😎

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Bricorn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1622428#Comment_1622428

@Nix66

That's what I did, response as above. Every time.😡

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Bricorn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1623250#Comment_1623250

Yes, and I included a video as evidence - went right through Kimmy's Arcade, including spending gold, because I needed the boosters. Nothing. I recorded because I've had an issue with it before.

I also got through BGH, got the hour of play, got the gold when I was dethroned, again no boosters. No video on that one though.

Windows 10, so no cache to clear.

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Bricorn

That did it, thanks. I'd still like the ones I paid gold for though, maybe they'll respond eventually.

Bricorn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1623879#Comment_1623879

Well, yesterday this worked. Today I did it again before playing Kimmy's Arcade and it didn't. I've replied to support again with yet another video - I'm getting paranoid and recording every time I use the arcade.

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Bricorn

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1626137#Comment_1626137

Thanks, no ticket number on the email though.

Origins7_Dale

Hi @Bricorn @Yosca @Nix66, thx for tag,

Not much I can add here, since @Nix66 has it covered for you.

• Why won't Candy Crush Soda Saga connect to the internet - Page 2 — King Community
• https://community.king.com/en/candy-crush-soda-saga/discussion/330520/why-wont-candy-crush-soda-saga-connect-to-the-internet/p2

• I can't login to my account in windows pc app — King Community
• https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1560040#Comment_1560040

The above *URLs have info on contacting *King Support, *Commands for your PC, *Getting it all back on a Reinstall, etc...

Take a look, see if it helps you out. Should have a *Ticket Number in the *Subject Line, if not, mention it to *King Support. Remember, need to answer the *Automated Response you get, in order to get a *Live Agent!

Trust this helps.

Thx For Posting & Welcome Again To The King Community - Origins7 Dale, 😀

6/7/2021