Reset my progress connected with facebook

gourika_27gourika_27 Posts: 3 Newbie

Reset my progress connected with facebook

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  • Nix66Nix66 Posts: 16,249 Soda Moderator
    Accepted Answer

    Ohh, I understand now @gourika_27. Thanks.


    It is possible to do that! You’ll need to contact Player Support directly from your Game and they’ll reset your progress to the beginning for you. 🤗


    To contact Player Support:

    Open your Game / Select the gear wheel icon / Select the “?” or Help Center / Select My Game Progress / Scroll down to the bottom of the page and select Contact Us / Submit your claim.

    Accepted Answer
  • Hey! Would you like to give us your opinion?

  • Nix66Nix66 Posts: 16,249 Soda Moderator
    Accepted Answer

    Don’t give up @gourika_27. If you submit a claim using the steps above to contact Player Support you should then receive back a general response telling you that a Representative will contact you shortly.


    Then should come a more detailed response from a Player Support Representative.


    Just be sure to thoroughly explain your request when you submit your claim and to select ‘My Game Progress’ as the category in which you will need assistance.

    Accepted Answer

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