hello, why did my score go from me being first to starting at zero? The player that was in second place is now first
Hi @t4e and welcome :)
Sorry to hear about that.First let's check if trouobleshooting helps.
if this doesn't help then a one off glitch might have happened unfortunately. But if this is recurring can you please tell me:
I am playing on iPhone 10 14.8, 60GB free, i am playing with Facebook account although it no longer gives me the option to log on and off, all i have now is save your progress and its only making me create a king account. I don't have a king ID takes me to the same screen. Also there is no option to log out or clear the cache
Are you seeing this error?
Nope, like i said, its obviously logged in with my FB since my picture is that from FB profile, however I have no error or any choice of FB on start up screen or anywhere else, it wants me to make a king account
Hello @t4e to get your fish count back, you need to log back in to your Facebook account. That is where your fish stored. Try turning off device completely for few minutes.
What do you mean "log back in to facebook"? on the website i am always logged in, in the game looks like its automatic, i don't see an option to log in or out
On the game login page, do you see "connect with Facebook" link?? You need to see that page and hopefully you will see it after your device restarted. 🤞
@t4e I don't use Facebook. But here is a link to troubleshoot...
Having problems connecting to Facebook on your device? — King Community
there is no log in page nor a log out option, i posted pictures above
Yes, I noticed that 😅 Try the link above
The link doesn't address the missing FB option like it was before, now all i see is to make a king account
Sorry @t4e that is all I know 😅 Let’s wait for @Pitty_Kitty to reply.
The error with Kimmy's gone Fishing might have been caused by a connection error that is affecting FB-connected players. Some players are still having issues ever since the Facebook outage.
I'd suggest to be patient until this connection issue is fixed or I get more info on your only option to create a King account you can keep saving your progress and playing events.
I logged back in wit FB, how does having patience give me my prize with the event ending tomorrow and how come the person on second place is now on the first place? That obviously has nothing to do with a connection error.
Hi again @t4e
A glitch happened that erased your race progress. I said it could be a one off glitch. It can happen for whatever reason.
And yes I also said the connection issue may be the cause because other fb players have been having similar issues recently. Because of this, it is possible it will happen again for other events unless the fb issue is fixed by Facebook and King or a King account is created.
I never said this glitch could be fixed in such short term and you could recover your position in the race. I suspect you won't be able to since troubleshooting didn’t work.
I'm sorry for the misunderstanding I created
Hey! Would you like to give us your opinion?