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Game suddenly quit loading on my Chromebook. Have cleared cache, reinstalled and a few other things?

kaykaye
kaykaye Posts: 1 Newbie

Game gets to loading page and goes no further. Was working fine one day and down the next. After about ten minutes it says game not responding.

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 12,675 Soda Moderator
    edited October 2021

    Hi @kaykaye and welcome to Soda community

    If you tried reinstalling and it didn't fix the issue then would you provide more infos, please?

    • are you playing with Facebook? Or a King account (email + password)?
    • are you playing Soda on a browser or app?
    • are your chromebook OS and Soda app (or browser) updated?
    • What version is your OS version? What version is Soda app?
    • What is the make and model of your chromebook?
    • does your device have at least 2 GB of free memory space?

    Thanks

  • cmupeoples
    cmupeoples Posts: 1 Newbie

    I am having the same problem for 2 days now.

  • RH283
    RH283 Posts: 1 Newbie

    Get this running Candy Crush Soda Saga on Facebook using Windows 11 Edge. Also getting it on Candy Crush

  • Yosca
    Yosca Posts: 14,575 Soda Moderator

    Welcome to the Community @RH283

    King is moving away from Facebook in Soda so you might need to create a King account to keep playing in events and claim rewards. More info here on how creating a King account.

    You can sync your progress between your King and Facebook account so you can use your King credentials.

    To do so visit king.com on a pc or laptop (it doesn't work on a mobile device), enter your King account credentials and then sync your King account with your Facebook account following these instructions here.

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