I just made a purchase and the credit was not added

LkarLkar Posts: 1 Newbie

I just made a purchase and the credit was not credited, what can I do about this.

Answers

  • YoscaYosca Posts: 6,631 Soda Moderator

    Hello and wecome to the Community @Lkar

    We cannot handle purchase issues in the Community, so please contact our Player Support team from your game.When sending an email directly from the game, Player Support will automatically get your purchase history and transactions. All you need to do is:


    - Open the game app —> tap on the blue gear

    - Tap on the ? mark

    - Tap on Purchase and Gold Bars

    - Scroll down to the bottom and tap  "Contact Us"

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